Technical Writing
COVID-19 VDI Mobilization
A stub project writeup for rapidly scaling Citrix VDI to support healthcare remote work during COVID-19 response.
This is a stub project writeup to expand later.
Working Notes
- Organization: Renown Health
- Theme: Healthcare operations
- Summary: Scaled Citrix VDI from 500 to 1,200 concurrent desktops by adding 26 physical servers and transitioning roughly 600 non-clinical staff, including the entire contact center, to remote work in 6 weeks.
To Flesh Out
- Capacity problem and timeline
- Physical server expansion
- Contact-center transition
- Operational tradeoffs during emergency response